Professional Experience
A timeline of roles, responsibilities, and enterprise-scale environments where I’ve contributed to secure and scalable IT systems.
Professional Focus
Saudi Arabian Amiantit
May 2024 – Present · Dammam, Saudi Arabia
Managing enterprise IT infrastructure supporting large-scale operations, with a focus on system reliability, security, and operational efficiency.
Key Responsibilities & Impact
Managed system updates and patch deployments for 600+ endpoints using ManageEngine Endpoint Central, achieving a 97% deployment success rate through controlled rollout planning.
Administered Active Directory automation using AD Manager Plus, increasing team productivity by approximately 80% by reducing manual account provisioning tasks.
Oversaw a VMware vSphere environment hosting 110+ virtual machines, aligning server configurations with Windows security guidelines and compliance requirements.
Administered Microsoft Intune MDM for 100+ corporate mobile devices, ensuring compliance and secure access across multiple factory environments.
IT System Administrator
Aljabr Holding
April 2022 – May 2024 · Dammam, Saudi Arabia
Supported and maintained enterprise IT environments across multiple business units, focusing on security, virtualization, and endpoint management.
Key Responsibilities & Impact
Led Active Directory maintenance including schema updates, Group Policy design, DNS integration, and DHCP configuration, improving network performance by 25%.
Strengthened SCCM-based patch management across 1,400+ workstations, reducing critical vulnerabilities by 90% and ensuring regulatory compliance.
Configured and optimized VMware vCenter, reducing resource waste by 20% and improving overall system performance by 15%.
Implemented and maintained Veeam Backup solutions, reducing downtime by 25% with zero data loss incidents and administered Trellix Endpoint Cloud, deploying DLP policies and threat monitoring to protect sensitive organizational data.
Technical Support Specialist
Aljabr Holding
February 2020 – April 2022 · Dammam, Saudi Arabia
Provided advanced technical support across a large multi-company environment, forming the foundation for later system administration roles.
Key Responsibilities & Impact
Delivered on-site, remote, and on-call technical support to 4,000+ users across 14 companies.
Managed incidents through an ITIL-based ticketing system, ensuring SLA compliance and handling Tier 3 escalations.
Designed and maintained IT hardware asset inventories, reducing equipment loss by 15%.
Built and documented a technical knowledge base with 30+ solutions, reducing support tickets by 40% and improving user satisfaction.
Working Philosophy
I believe effective IT systems should be secure, predictable, and easy to manage. My goal is not just to deploy technology, but to ensure it supports people, processes, and long-term business goals.
Let’s Connect
If you’d like to discuss opportunities, collaboration, or my work, feel free to reach out.
